Returns & Exchanges

We want you to be completely satisfied with your Club L London purchase, which is why we offer a 14-day return window for all items in their original, unworn condition with tags attached. Please note that certain items like jewelry and swimwear are non-returnable for hygiene reasons unless faulty.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely pack your items in their original packaging, ensuring all original garment tags and labels remain attached and intact.

  • 3.
    Generate Shipping Label

    Select your preferred carrier through the portal to download your pre-paid return label or generate a QR code for paperless drop-off.

  • 4.
    Receive Your Refund

    Once our quality control team receives and inspects your return, your refund will be processed to your original payment method within 10 business days.