Returns & Exchanges
We want you to be completely satisfied with your Club L London purchase, which is why we offer a 14-day return window for all items in their original, unworn condition with tags attached. Please note that certain items like jewelry and swimwear are non-returnable for hygiene reasons unless faulty.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all original garment tags and labels remain attached and intact.
- 3.Generate Shipping Label
Select your preferred carrier through the portal to download your pre-paid return label or generate a QR code for paperless drop-off.
- 4.Receive Your Refund
Once our quality control team receives and inspects your return, your refund will be processed to your original payment method within 10 business days.
